Privacy & Security

Tbaje Privacy Policy — How Your Information Is Collected, Stored & Protected

Your privacy matters deeply to us at tbaje. This page clearly explains why your personal data is collected, how it is stored, and whether it is ever shared with third parties.

Last Updated: January 2026
Our Data Protection Commitment
tbaje • 2026
Your data is never sold
Secured with SSL Encryption
You Have the Right to Erasure
International Standards Followed

How Does tbaje Protect Your Privacy?

The steps we take to protect every piece of your information

End-to-End Encryption

Every transaction and piece of personal information is secured with 128-bit SSL encryption. No third party can access this data.

Secure Data Storage

All data stored on tbaje's servers is kept in encrypted format. Regular security audits are conducted to identify and address any vulnerabilities.

Sale of Data Is Prohibited

Your personal data is never sold to advertisers or third parties. This is an absolute and non-negotiable policy at tbaje.

Cyber Attack Prevention

Tbaje's databases are protected through firewalls, intrusion detection systems, and regular penetration testing.

Restricted Access

Only authorized tbaje personnel can access your data, and strictly for work-related purposes — role-based access controls are in place to ensure this.

Right to Erasure

You may request the deletion of your stored personal data at any time. tbaje will process your request within 30 business days.

Important Notice

This Privacy Policy tbaje Applies to all services on the platform. By registering with or using tbaje, you are considered to have read and accepted this policy. If you have any questions, please contact support.

Section 01

Introduction & Scope

Tbaje is a responsible online betting and gaming platform built specifically for users in Bangladesh. We understand that many people hesitate to share personal information on digital platforms — which is why, from day one, we made a firm commitment: no compromises on privacy.

This privacy policy explains what information tbaje collects, why we collect it, how it is stored and protected, and when it may be shared with others. This policy applies to the tbaje website, mobile site, and all digital services.

This policy has been written in English to ensure all users in Bangladesh can easily understand it. If you have any questions or concerns about your privacy, please reach out to our support team — we'll respond with complete honesty.

Section 02

What Information Do We Collect?

Tbaje only collects information that is genuinely necessary for operating the platform, maintaining security, and delivering a better experience to you. Collecting data beyond what is needed goes against our principles.

Data Type What's Included Purpose of Collection
Identity Information Full name, date of birth, NID number Age VerificationKYC
Contact Information Mobile number, email address AccountNotifications
Financial Information Mobile banking number, transaction history PaymentFraud Prevention
Usage Data Login times, betting history, preferred games Service ImprovementSecurity
Technical IP address, device information, browser type SecurityFraud Prevention
KYC Documents NID or passport photo, selfie Identity VerificationLegal Compliance
What We Don't Collect

Tbaje never collects or stores your full bank account number, card number, CVV, or PIN. All sensitive payment information is processed directly by the relevant payment gateway.

Section 03

How Is the Collected Information Used?

At tbaje, your information is used only for specific, clearly defined purposes. It is our strict policy that data collected for one purpose will never be used for another.

Primary use cases:

  • Account management: For managing your registration, login, and profile settings.
  • Provision of Betting Services: Accepting bets, settling results, and processing payments.
  • Ensuring Security: Detecting and preventing fraud, multiple accounts, and other policy violations.
  • Legal Compliance: To comply with international AML (Anti-Money Laundering) regulations.
  • Customer service: Answering your questions and resolving any issues you may have.
  • Platform improvement: Analyzing usage patterns to improve service quality.
  • Relevant Offers: Sending personalised promotions and bonus offers based on your preferences.
Important

You can opt out of promotional messages at any time via your account settings or by contacting support. Please note that essential service communications — such as payment confirmations and security alerts — will always be sent regardless.

Section 04

Sharing Data with Third Parties

Tbaje never sells your personal data or shares it with third parties for advertising purposes. However, limited data may be shared in certain specific circumstances:

  • Payment Processing: Information required to process transactions with payment partners such as bKash, Nagad, or Rocket.
  • Identity verification services: Trusted third-party services may be used for KYC verification.
  • Legal obligations: Upon a valid court order or lawful request from a law enforcement authority.
  • Business Changes: In the event of a merger or acquisition, the new owner will be bound by the same privacy policy as tbaje.

Before sharing any data with third parties, tbaje ensures that those parties uphold the same strict privacy standards we do.

Section 05

How long is my data retained?

Tbaje does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Compliance
Transaction Records 7 years AML Policy
KYC Documents 5 years after the end of the relationship Regulatory Requirements
Customer Support Chat 3 years Dispute Resolution
Cookie Data Up to 1 year Service Improvement

Once the retention period ends, data is securely deleted or anonymised so that individuals can no longer be identified.

Section 06

Cookie Use & Management

Cookies are used on the tbaje website. Cookies are small text files stored in your browser that help enhance your experience and ensure the site functions correctly.

Set Cookie Preferences

You can also manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some features on the site.

Section 07

Your Data Rights

Tbaje believes every user should have full control over their own data. Your rights are outlined in detail below:

Right to Access

You can request to view what information tbaje holds about you. Full details will be provided within 30 days.

Right to Rectification

You may request a correction if any of your information is inaccurate.

Right to Erasure

You may request the deletion of your data at any time, unless we are required to retain it by law.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data.

Data Portability

You can request to download your data in a standard, portable format.

Right to Object

You can object to specific uses of your data and opt out of marketing communications.

Contact Us to Exercise Your Rights

To exercise any of the rights listed above support@tbaje.clickEmail us at . We'll respond within 30 business days.

Section 08

Protection of Minors' Data

Tbaje is intended for users aged 18 and above only. We do not knowingly collect information from anyone under the age of 18.

If a minor is found to have registered on our platform, their account will be closed immediately upon discovery and all collected data will be permanently deleted.

If a parent or guardian discovers that their minor child has been using tbaje, please contact us immediately at support@tbaje.click.

Section 09

Privacy Policy Updates

Tbaje reserves the right to update this Privacy Policy as needed. Changes may be made in response to technological developments, new legal requirements, or updates to our services.

When significant changes are made:

  • A notification will be sent to your registered email address.
  • A pop-up notification will be displayed upon logging into the platform.
  • The "Last Updated" date at the top of this page will be revised accordingly.

If you do not agree with the updated policy, you will have the option to close your account. Continued use of the platform after any changes will be considered as acceptance of the new policy.

Privacy FAQs

In some cases, data may be transferred to other countries due to server infrastructure or partner services. However, we ensure that the level of protection applied to your data meets tbaje's own standards in every instance.

Yes. Email us at support@tbaje.click to request a data portability export. We'll send you a full breakdown of your stored information within 30 business days.

Never. Selling your mobile number or any other personal information is completely against tbaje's principles. This is an unconditional commitment we stand by.

Due to AML regulations and other legal obligations, certain data must be retained for a specified period even after account closure (typically 5–7 years). Once that period has elapsed, all such data is permanently deleted.

Yes. In the event of a data breach, affected users will be notified by email as quickly as possible in accordance with international regulations, along with guidance on the recommended steps to take.

Your data is safe — enjoy the experience

Your privacy is our top priority at tbaje. Sign up with confidence and enjoy the best betting experience in Bangladesh.

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